Truth be Told... Even if he had a record day, put forth his best effort and made use of his vast experience, Carlos cannot be all things to all people; but then again, nobody can. While his expertise is in the field of leadership, he is most effective helping organizations and leaders that serve, employ, sell to or communicate with the Spanish-speaking workforce or community. He helps them focus their organizations, create positive interactions, improve employee/management relations, provide culturally intelligent leadership, enhance communication and sustain trust, respect and loyalty. His expertise is highly focused and specialized.

Best Audience: Executives/Professional Managers/Established Leaders

Best Consulting Projects: Staff Alignment, Performance Improvement, Community initiatives

Before Carlos accepts an assignment, he evaluates his possibilities of keeping his promises using the following "Best Fit" success model:

â Right Challenge You Have a Challenge In An Area That Carlos Has Proven  Expertise and Can Deliver Results.

â Perfect Fit After Conducting a Preliminary Needs Assessment We Identify a Perfect Fit.

J Highest Value Delivered Objectives and Outcomes Are Clearly Measured and Obtained.

If we are not the best fit for you, we will refer you to one of our recommended colleagues who would be best to meet your particular needs.

Answer the following questions and determine if Carlos is right for you:

Do you employ Spanish speakers?	Yes    No
Are managers willing to learn about their workforce?	Yes    No
Are leaders aware of their shortcomings?	Yes    No
Would you benefit from reduced language barriers?	Yes    No
Could productivity and focus get better?	Yes    No
Would you like to reduce the risk of accidents?	Yes    No
Would you like to improve interactions?	Yes    No
Would you like to increase persuasion & loyalty?	Yes    No
Could trust be improved?	Yes    No
Is your group improvement conscious?	Yes    No

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If you answered yes to most of the previous questions, Carlos may be a fit for you.

 

Here are some additional characteristics Carlos is known for that will help you determine if he is right for you:

1. Carlos subscribes to the integrity principle in business. This means, he will always be upfront and guarantee his work.

2. He understands you might be shopping and that he might not be the best fit for your organization. 

3. Carlos never employs high pressure sales tactics. Seventy percent of his clients come from referrals.

 

4. He will always look first to establish objectives and measurement of their accomplishment.

5. He uses real life examples and realistic scenarios to make his points.

6. He has a sense of humor and is easy to work with.

7. Carlos is very persuasive with his audiences.

8. He will call you only with your approval and if there is mutual agreement that his services match your requirements. 

9. He cares as much about ROI as you do. He seeks first to form a partnership then deliver measurable results.

10. He stands behind his promises.

11. Carlos is sensitive to disruptions, he understands people have many opinions and respects diverse points of view.

12. Client confidentiality privileges always prevail.

13. He is objective and on your side. He provides honest feedback.

14. He values open communication with his clients and delivers periodic status reports.

15. Carlos will act only after we both agree that the intervention (training, consulting, coaching, retreat, etc.) is what is best for you.

16. He actively seeks feedback from participants and modifies his approach when perceived as necessary.

17. His training programs are 100% unconditionally guaranteed.

18. Carlos will personally return all phone calls promptly.

19. He will do everything possible to understand your business, your measures of success, and your expectations before commencing

20. He will assist your organization in choosing the intervention that best meets your requirements and will consult with you to determine where the highest ROI is found.

21. Carlos is 100% bilingual, bicultural and experienced.

22. He understands American and Hispanic cultures extremely well, and will engage consultants from other cultures when necessary.

23. He never comes in, does "his thing" and leaves. He prefers long-term, mutually beneficial relationships.

24. He will place focus first on the leader, then on the workforce. He cares about both.

25. Carlos helps you prepare if you are delivering a presentation he is simultaneously translating.

26. He can effectively reach English and Spanish speakers, and be completely understood.

27. The national trend indicates that the Spanish-speaking workforce is the fastest going segment of the US population. Carlos makes a conscious effort to be the best informed and most insightful in his expertise areas.

28. Carlos continuously reinvests company resources in professional development in order to stay sharp and current. He works hard to be the best in his field.

Contact us today to book Carlos for your next meeting or event.