Challenge
Do you work with people who speak primarily Spanish? Are you experiencing a language barrier? Ever wonder if you are being misunderstood? Would you like to eliminate langugae barriers, create more trust, respect and collaboration?
If you answered 'yes' to any of the above questions, this seminar is for you.
The fact is most leaders believe they are as effective with English speakers as they are with Spanish speakers. Although they struggle to communicate effectively and are not always sure how or why things get done, their tendency is to ignore breakdowns or simply place blame on the Spanish-speaking population. this common behavior forgoes responsibility as reullts suffer.
Solution
If your group is made up of people that work with or want to positively improve communication and relations with their Spanish-speaking coworkers, residents or patients, this one-of-a-kind presentation will show them the way.
Based on over fifteen years of research and implementation, this workshop is designed to give your audience the tools they need to improve interactions, create mutual trust and increase respect with people from the growing, Hispanic culture.
Objectives
This workshop is designed to give participants the tools they need to become "bridge-builders" and navigate between English and spanish speaking cultures with ease, familiarity and grace. Following are specific learning objectives:
- Eliminate language and cultural barriers
- Enhance relations with Spanish speakers
- Achieve multicultural intelligence
- Manage cultural conflict and achieve resolution
- Provide culturally sensitive services to Spanish speakers
- Communicate with cultural intelligence
- Improve their ability to communicate with non-English speakers
- Increase trust, respect and loyalty
- Learn to work with Spanish speakers in a team environment
An ideal audience includes professionals from a variety of industries that:
- Employ people who speak mostly Spanish
- Manage establishments that serve Spanish speakers
- Sell to the Spanish-speaking consumer
- Provide goods and services to Spanish speakers
- Want to improve their leadership effectiveness
- Want to increase trust, respect and loyalty
- Want to learn to achieve world class results through presenting
- Are interested in improving department performance
- Want to anticipate challenges and avoid intercultural conflicts
- Have a language and cultural barrier they need to mitigate
This one-of-a-kind program is designed to enhance teamwork, create synergy, and maintain a long-term environment of trust, respect and awareness.
Length of Workshop
The ideal legnth is one full training day (7 Hours).
Delivery Options
While we can deliver this series of sessions at your location, we prefer you send participants to our facilities. If we don't have a presence in your city, we will book a hotel meeting room to accommodate the group.
Your Receive
- Prework to help you prepare for the experience, including defining a personal leadership challenge or opportunity you want to focus on.
- An interactive, experiential training experience.
- A Leaders Without Borders Practical Assessment
- A copy of the book, "Leaders Without Borders"
- A sixty-five page manual
- A certificate of completion
Feedback
- Incredibly engaging, thought provoking and interactive…germaine to current events.
- This seminar provided a comprehensive approach to understanding Spanish speakers and the Spanish culture. Excellent!
- It was more interesting than I expected. This was a useful course in terms of my understanding of some cultural issues.
- So simply put, but such a powerful message.
- Great presenter who knows what he is talking about. Very informative!
- This has been some of the best training I’ve had – it is tangible and something that I can truly use in my job.
- Very helpful and insightful.
- The most comprehensive workshop to help understand the Spanish speaking culture and offer insights to anticipate future needs for our city to help serve this segment of the population.
For more information, please contact us.